F.A.Qs
1. What shipping options do you offer?
We offer Economy Shipping which delivers in 7 to 15 business days.
2. Do you offer free shipping?
Yes! We offer free economy shipping
2. Will i receive the same product i seen in store:
off course. all the pictures on our store are real photos from our stock. and you will get what you order,you can check our customers photo too
4.are the products original:
if you mean the products are high quality and coming with original bag and authenticity card and date code and serial number
-The answer is yes
5.so, what's the difference:
the different my dear friend is you will get Luxury brands with 80% off from the original price, And no one will notice the difference
and you will feel that beautiful feeling while you are wearing luxury brands
6. How long does it take to receive my order?
With our Economy Shipping option, your order will be delivered within 7 to 15 business days after processing.
7. Can I track my order?
Yes, once your order has been shipped, you will receive a Shipment Confirmation email with your tracking number. You can use this number to track your package online.
8. What should I do if I haven't received my order?
If you haven’t received your order within the expected delivery time, please contact us at 564-544-6210 or email us at dani04qlty@gmail.com. We’ll be happy to assist you.
9. How can I contact customer support?
You can reach us via phone at 564-544-6210, email at dani04qlty@gmail.com, or visit us at our physical address:
55 Wentworth Street, Charleston SC 29401, United States.
10. Do you ship internationally?
Currently, we are focused on serving customers within the United States. Stay tuned for updates on international shipping in the future!
11. Can I change or cancel my order after it's been placed?
If you need to change or cancel your order, please contact us as soon as possible at 564-544-6210 or dani04qlty@gmail.com. We process orders quickly, so changes or cancellations may only be possible within a short time frame after placing your order.
12. What happens if my order is lost or damaged during shipping?
M Quality is not liable for products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please keep all packaging materials and damaged goods before filing a claim.